The issue is similar for other ISPs, especially when they merge or change their infrastructure. If you use any other name, you’ll get this security warning message.
Ipage email settings outlook 2010 free#
This means that the mail server often can be reached not only via but also via .Īs SSL certificates usually aren’t free and updating and maintaining them for each shared account in a cost effective way is near impossible, the mail server is usually only reachable via SSL via the name of. With shared hosting solutions, your mailbox is hosted on a mail server which also hosts mailboxes for other people’s/company’s domains. The name on this certificate should match the name that you use to connect to this server. In order to make an SSL connection, a security certificate is required on the mail server. Many shared hosting solutions or ISPs are now offering secure access to your mailbox via Secure Sockets Layer (SSL).
Ipage email settings outlook 2010 install#
In that case, only install the certificate if you trust the domain that is specified on the certificate and if the administrator responsible for that domain has instructed you to do so. These are so called “Self-Signed Certificates”. The only case in which installing the certificate is needed, is when the names do match and the certificate isn’t issued (trusted) by a Certificate Authority. Installing the certificate will not help in any way and isn’t needed either. No need to install the certificateĪs long as the name on the certificate doesn’t match the name specified in your account settings, you’ll get this warning message. Another (less secure) alternative would be to disable the use of SSL for your mail account. If none of those names work either, contact your ISP and ask for the correct name of the mail server that you should use. If so, then you’ll find other names that you could try behind the “DNS Name=” value. You can then select the “Details” tab and see if the certificate holds a field called “Subject Alternative Name”. In some cases, this still won’t work when the certificate holds multiple names.
This is usually the name that you’ll need to specify for your incoming and/or outgoing server in your account configuration. The solution is quite simple click on the “View Certificate…” button and look at the “Issued to” name. Name on the certificate should match the name of the mail server Looking at the certificate usually provides the answer.
Another common cause is that your ISP has changed the name of their mail server and is redirecting you from the old server name to the new one and the name of the old server isn’t on their new SSL certificate. Usually you get this error when you are using a shared hosting account with your own domain and connect via SSL. I clicked on "View Certificate" and installed the certificate, but I still get this dialog each time I start Outlook.Ĭlicking "Yes" each time allows me to use Outlook as normal but how can get rid of this dialog? The server you are connected to is using a security certificate that cannot be verified. When I start Outlook, I get an "Internet Security Warning" dialog box with the message
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